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Agentic AI and CIC Have Arrived: What It Means for Workflows and Compliance
Authored by: Jon Swisher When you’re building technology, a year can be a long time. Last year at CommunityLIVE, we were talking, speculating, and dreaming about what the next year would hold, and this year we got to see it in action. During the recent event, enterprises saw the Content Innovation Cloud (CIC) and agentic
How to Fix Your Digital Evidence Management Challenges
Authored by: Kevin Kowalkowski Today’s court systems weren’t designed to handle the overwhelming volume of evidence moving through them. Digital evidence now plays a role in roughly 90% of criminal cases, and as investigations increasingly rely on it, legacy systems are buckling under the pressure. At the same time, rising caseloads are making matters worse.
CommunityLIVE Takeaways Every Payer Will Want to Hear About
Authored by: Kevin Flanagan As a healthcare payer, you’ve never been short on data; there’s plenty of it. But making that data usable and ready for artificial intelligence tools is an entirely different challenge. At this year’s CommunityLIVE, where we explored new technologies and shared real stories about how payers are using them, one message
Wondering What AI Means for You? Start Here.
Authored by: Kevin Kowalkowski AI is everywhere, from headlines to smartphones to agency planning sessions. And for many public sector organizations, the question remains: What exactly does AI mean for our organization, and how should we begin using it? While the buzz keeps growing, teams can feel overwhelmed by all the possibilities and unsure exactly
Appeals and Grievances: Data Driven Compliance…How Do We Get There?
Appeals and grievances departments work diligently to maintain compliance, keep up with regulations and serve members. However, with large caseloads and many moving parts, manual processes often open up potential risks. As a result, many are turning to data-driven compliance and process automation to mitigate that risk.
How Payers Improve Agility and Compliance Through Intelligent Automation
Successfully navigating these and future challenges requires agility, according to a report published by McKinsey and Company. Research show that 81% of payers say they’re investigating in technology to improve the member experience. And keeping your employees happy is vital when 44% of employees admit they’re looking for a new job.