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Industry Insights & Strategy

How to Get Your Teams to Use Your Technology

Authored by: Terry Chaudhuri When rolling out new technology, there’s often a lot of excitement at the start. But that excitement can quickly fade if the people expected to use that solution don’t fully embrace it. You’ve had that experience, right? A new solution is deployed, but users resist it and find clever workarounds to

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Industry Insights & Strategy

What CommunityLIVE Showed about the Future of Your Workflows

Authored by: Dan Smith What CommunityLIVE Showed about the Future of Your Workflows Enterprise teams are under more pressure than ever. The amount of information you manage, store, and process keeps growing, leaving teams overwhelmed and in need of support to lighten their loads. That’s why our team always looks forward to the CommunityLIVE event.

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Industry Insights & Strategy

Agentic AI and CIC Have Arrived: What It Means for Workflows and Compliance

Authored by: Jon Swisher When you’re building technology, a year can be a long time. Last year at CommunityLIVE, we were talking, speculating, and dreaming about what the next year would hold, and this year we got to see it in action. During the recent event, enterprises saw the Content Innovation Cloud (CIC) and agentic

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Solutions & Use Cases

How to Fix Your Digital Evidence Management Challenges

Authored by: Kevin Kowalkowski Today’s court systems weren’t designed to handle the overwhelming volume of evidence moving through them. Digital evidence now plays a role in roughly 90% of criminal cases, and as investigations increasingly rely on it, legacy systems are buckling under the pressure. At the same time, rising caseloads are making matters worse.

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Industry Insights & Strategy

CommunityLIVE Takeaways Every Payer Will Want to Hear About

Authored by: Kevin Flanagan As a healthcare payer, you’ve never been short on data; there’s plenty of it. But making that data usable and ready for artificial intelligence tools is an entirely different challenge. At this year’s CommunityLIVE, where we explored new technologies and shared real stories about how payers are using them, one message

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Technology & Innovation

Wondering What AI Means for You? Start Here.

Authored by: Kevin Kowalkowski  AI is everywhere, from headlines to smartphones to agency planning sessions. And for many public sector organizations, the question remains: What exactly does AI mean for our organization, and how should we begin using it? While the buzz keeps growing, teams can feel overwhelmed by all the possibilities and unsure exactly

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