Author name: Keith Gambill

The Evidence Has Changed. Have Your Processes?

Authored by: Andrea Dahl Digital evidence is no longer an emerging trend in the justice system. It has become a routine part of modern litigation. Body-worn camera footage, surveillance video, mobile device data, social media content, digital photographs, text messages, and electronic records are now common components of court proceedings. In fact, research has estimated […]

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The Future of AI Isn’t the Model. It’s the Context.

Authored by:  Ben Puibello Why Content & Context Matter in the Age of AI Machines can reason like knowledge workers now. While this is impactful for most industries, it is especially significant for the Enterprise Content Management (ECM) industry. The content we store has always been important, but this new technology unlocks it in an

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AI-Powered Content Intelligence: The Next Evolution of Document Processing

Every organization is looking for ways to work smarter. Yet many teams still spend hours every week reviewing documents, entering data, searching for information, and manually moving content between systems. While digital transformation initiatives have helped eliminate paper, they haven’t eliminated the effort required to manage the information inside those documents. That’s where the conversation

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Opening the Hood: Six Real OnBase Problems, and What Reveille Does About Each

Authored by: By Kieran Fox, Reveille  I spend most of my time opening the hood on Reveille for OnBase teams, and the most useful part of any session is never my slides — it’s the questions. People bring the exact problems they’re fighting in production, the ones that don’t show up as “the platform is

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Has Your Document Processing Platform Become a Bottleneck? 5 Signs It’s Time to Modernize

Has Your Document Processing Platform Become a Bottleneck? 5 Signs It’s Time to Modernize Organizations are under increasing pressure to process more information, reduce manual workloads, and improve operational efficiency often without increasing headcount. Yet many document-intensive business processes still rely on legacy capture and document processing technologies that were implemented years ago. While these systems

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Uptime Isn’t Readiness: What It Takes to Keep OnBase Business-Ready

Authored by: Ryan Shallenberger – Director, Corporate & Partner Marketing  Uptime Isn’t Readiness: What It Takes to Keep OnBase Business-Ready There’s a question that almost never gets asked about an OnBase environment until something has already gone wrong: not “is it up?”, but “is it ready?” Uptime is the number everyone watches. It tells you

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How to Get Your Teams to Actually Use Your New Technology

Authored by: Terry Chaudhuri When rolling out new technology, there’s often a lot of excitement at the start. But that excitement can quickly fade if the people expected to use that solution don’t fully embrace it. You’ve had that experience, right? A new solution is deployed, but users resist it and find clever workarounds to

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ADA Compliance Deadlines Are Coming: Here’s What You Need to Know

Authored by: Terry Chaudhuri Editor’s Note (April 2026): Since this post was originally published, the Department of Justice issued updated guidance extending ADA Title II digital accessibility compliance deadlines. The timeline below has been updated to reflect the new dates.   Accessibility has always mattered, but new regulations are continuing to drive increased focus for

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