Making the Complex
Feel Effortless

We help enterprises, Public Sector teams, and insurers streamline documents, and case‑heavy work with Hyland OnBase, AI‑powered Intelligent Document Processing, and proactive Customer Care delivered with a manage-in-place approach to minimize disruption and speed results.

Trusted By

Proven across complex environments from court systems and DOTs to healthcare payers and utilities.

Duke Health

Streamlining department‑level document workflows and secure information access.

Clark Public Utilities

Improving customer‑facing service with modern document and case handling.

MiFile

Statewide e‑filing platform live across 120+ counties.

Anyone Can Promise Transformation

We deliver it through proven experience, deep integrations, and long-term customer care.

OnBase Solutions & Integrations

Our team helps organizations implement, extend, and integrate OnBase enterprise content management solutions with critical business systems such as ERP and CRM platforms. We support upgrades, AppBuilder and low-code development, and performance optimization so teams can automate workflows, manage documents efficiently, and deliver value to users faster.

Intelligent Document Processing (IDP)

Our Intelligent Document Processing (IDP) solutions use AI and machine learning to capture, classify, extract, and validate data from documents. By automating document intake and data entry, organizations can eliminate manual keying, reduce errors, and significantly accelerate processing times.

Managed Services & Customer Care

Our Managed Services and Customer Care team provides proactive monitoring, system health checks, code reviews, upgrades, and priority support to ensure your platform remains secure, reliable, and optimized for performance. We help organizations continuously improve their systems while reducing internal IT burden.

Digital Evidence Management

Our Vault Digital Evidence Management platform helps organizations securely manage multimedia evidence from intake through resolution. With device-agnostic playback, secure evidence sharing, and immutable chain-of-custody tracking, Vault enables investigators, insurers, and legal teams to organize and present digital evidence with confidence.

Partnerships

We partner with best-in-class platforms to accelerate outcomes. With Hyland, we deliver expert OnBase implementations and optimization; with Jadu, we modernize digital services for public sector and higher education; and with Reveille, we add proactive monitoring to keep mission-critical systems running strong.

Who We Help

Outcomes Your Teams Will Feel

Fewer Manual Steps

Push work forward with AI‑driven classification and extraction.

Faster Decisions

Give knowledge workers a single view of documents, data, and tasks.

Lower Risk

Proactive monitoring, code checks, and upgrades keep systems healthy.

Defensible Evidence Handling

Secure chain of custody and collaborative sharing at enterprise scale.

There is no question in my mind that without i3 Verticals, we certainly wouldn't be where we are today.

And that is completely different from where we were 10 years ago. I think we are poised well for the future because of what we have been able to accomplish with i3 Verticals.

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Picture of James Reed

James Reed

Business Development Lead

Industry

Insurance

Technologies

Enterprise Content Management (ECM), Integrations, Intelligent Automation, Workflow Automation

Why i3 Verticals Partners?

Manage-in-place modernization to minimize disruption and realize value faster.

Hyland Premier Partner with competencies in low‑code, integration, micro‑verticals, and hyper automation.

We bring deep OnBase delivery experience plus the resources of a large, proven organization so you can scale with confidence.

Backed by i3 Verticals, a Public Sector software leader serving JusticeTech, Transportation, Utilities, Education, and Public Administration.

By the Numbers

400+

years of cumulative OnBase delivery experience

5-8

years average hands-on OnBase tenure per employee

4.8/5

average Customer Care satisfaction rating

<24

hours average time to close a support ticket

98%

customer retention

98%+

employee retention

Featured Resources

Where AI is Taking the Public Sector Next

Corporate Overview

ADA Compliance Deadlines Are Coming: Here’s What You Need to Know

Ready to see what’s possible?


Tell us what you’re trying to improve: OnBase upgrades, IDP, DEM/Vault, or a system health check. We’ll follow up with options and clear next steps.

Connect with us to request a demo or get more information.